Why Should You Hire the Computer Doctor?

• I make house calls to your home or small business.
• Your satisfaction is my goal.
• I have years of experience with computers, and with helping people with them.
  
• I can solve many problems with one visit.
• I am honest, patient, and friendly.
• I do not try to sell you new hardware or software unless it would really help you.
• I are very careful to keep your data safe, secure, and private.
• I offer free estimates and reasonable rates.
• My goal is the same as yours, to get the right hardware and software at the best price.
• I am local and respond quickly.

General Troubleshooting

I can diagnose and solve problems including the following:

• Computer won't start up at all.
• Computer crashes a lot.
• Computer is very slow.
• Virus or parasite infestation.
• A printer, CD-ROM, or other device doesn’t work.
• Can't find your data or software.
• Local network problems.
• Trouble installing new software or hardware.
  

Consultation / Needs Assessment

• I can consult with you to determine your particular needs and make impartial recommendations. The result will be a cost-effective upgrade that meets your requirements.
• I can answer most questions and give advice about computer hardware and common software.
• I make sure any new technology solutions fit in with your way of doing business.
  
• I can make your computer more comfortable and easy to use.

Recovering and Maintaining Data

• Transfer your data from your old computer to a new one.
• Recover valuable data that is stuck on a broken computer. (When possible.)
• Find data that is lost somewhere on your big hard disk.
• Improve the safety of your data.
• Secure your data against hackers.
  
• Archive an image of your whole disk, so it can be easily recovered in case of future disaster.
• Develop an efficient easy way to back up your data regularly.

Networking

• I can network your computers together.
• Add wireless capability so you can get full network access as you roam your offices with laptop.
• Share an Internet connection, so you can browse from any computer.
• Share data files, printers, scanners, etc.
• Expand your existing network.
• Improve the speed of your network.
• Troubleshoot your network, if for example, you can't access shared files, or can't synchronize data.
• Keep your data secure.
  

Internet, e-mail, & Web Access

• I can help you with e-mail and Internet Access - DSL, Cable, or even Dialup (I are not an Internet Service Provider, but we can work with your ISP to make sure everything works for you.)
• I can help you obtain a domain name (e.g. www.yourbusiness.com) or build a web site.

Hardware Additions and Upgrades

• I can improve the performance of your computer.
• I can increase capacity or add a new capability to your computer.
• I can protect your computer against power outages
• I can protect your work against crashes.

Often we can do these things with a simple upgrade. On the other hand, upgrading is sometimes a mistake. I will help you avoid wasting money on upgrade mistakes.

Sometimes it is best to replace the whole computer with a new one from a reliable vendor. This is especially true because of the huge improvements in costs and capabilities of new computers. It is all too easy to "over upgrade" an old computer, which leaves you with a too-expensive under-performer, when you could have had a brand new computer, with a new warranty. And kept the old one for other uses, or donated it.

• It often makes sense to combine installing a new hard disk with a fresh install of your operating system.

Hardware Installs and Peripheral Installs

Have you bought a new piece of hardware and are not sure how to best install it? Or have installed it and it doesn't perform to your satisfaction? I can install and configure almost any new hardware in your PC. For example,

When installing hardware, there are often complications involving conflicts of resources, cabling and interface options, and driver software. I have the experience and expertise to get the performance you paid for.

Complex Software Installs

If you have trouble installing certain software applications, we can help.
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Fixing Frustrations / Annoyances

Computers can be the most frustrating devices ever invented. Things that should be easy often don't work, or are very difficult. Advertised features sometimes fall short. Some of these problems are inherent in the software and hardware, but we can solve most frustrations and annoyances. At the very least, we can suggest an alternative.

Checkups and Tuneups

Often an unreliable or poorly performing computer can be improved without any new hardware.
I recommend the following service every six months for all computers that get average use. 

• Run diagnostics and make simple software fixes.
• Test the memory.
• Defragment and check the disk.
• Check and upgrade the drivers for internal devices and peripherals. (Vendors frequently issue new drivers.)
• Check the motherboard BIOS.

If your computer has been running Windows for a few years, has had many pieces of software or hardware installed, upgraded, removed, etc., it may need a major cleanup.

• Reorganize the disk structure..
• Save your data data.
• Wipe the disk clean, and reinstall the operating system and software and data.
• This is a perfect time to install a new and larger hard disk. You can keep the old one as a backup, which can improve the safety of your data.

Online Purchases and Auctions - eBay

Online buying and selling can be a great way to use the Internet. You can save time and money and easily find "hard-to-find" items.
The Computer Doctor is an experienced eBay seller and buyer and can:

• Help you through an online purchase.
  
• Show you how to get started with eBay.
  
• Explain the pitfalls.
  
• Realistically discuss strategies for buying and selling.

Rates

Free estimates by phone at: 978.448.3401  or E-mail: adrian@computer-doctor.us

Labor rate at business site:    $60 per hour (to nearest ¼ hour)  Minimum is ½ hour.

Typical times for certain jobs:

Copyright (c) 2009 Adrian Hlynka